> ## Documentation Index
> Fetch the complete documentation index at: https://docs.auxpay.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Fees & Refunds

> Configure convenience fees and process refunds.

## Convenience/Service Fee (optional)

* Enable in WooCommerce → Settings → AuxPay (set fee title, e.g., “Technology Fee”).
* When enabled and active in your AuxPay configuration, a fee appears when the customer selects Credit Card or ACH.
* Calculation follows your AuxPay config (percent / fixed / minimum) and shows as a separate line item.

## Refunds from WooCommerce

* From the order details page, click Refund (full or partial) to send a refund to AuxPay.
* The order shows a note when the refund is submitted.

## Refunds from AuxPay (external)

* Configure the Refund webhook so WooCommerce reflects external refunds automatically. See Webhooks.