> ## Documentation Index
> Fetch the complete documentation index at: https://docs.auxpay.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Testing & Troubleshooting

> Sandbox testing and common fixes.

## Sandbox testing

* Turn on Test Mode and use sandbox API URL/Key
* Test API Connection → success
* Fetch Configuration → confirm fee/processor settings load
* Place test orders: Credit Card, ACH, Text‑to‑Pay
* Confirm service fee (if enabled) and that Text‑to‑Pay orders auto-update after paying the SMS link
* Check logs for errors (WooCommerce → Status → Logs → auxpay-payment-gateway)

## Troubleshooting

* Payment method not showing: ensure it’s enabled under WooCommerce → Payments, and AuxPay API settings are valid
* Card/ACH fields missing: disable ad/script blockers; check site CSP
* Service fee not appearing: enable fee and ensure it’s active in AuxPay config; method must be Card or ACH
* Text‑to‑Pay not updating: confirm HTTPS public URL and webhook; check logs
* Refund not syncing: verify refund webhook is configured to your site URL

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