Fees & Refunds

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Convenience/Service Fee (optional)

• Enable in WooCommerce → Settings → AuxPay (set fee title, e.g., “Technology Fee”).
• When enabled and active in your AuxPay configuration, a fee appears when the customer selects Credit Card or ACH.
• Calculation follows your AuxPay config (percent / fixed / minimum) and shows as a separate line item.

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Refunds from WooCommerce

• From the order details page, click Refund (full or partial) to send a refund to AuxPay.
• The order shows a note when the refund is submitted.

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Refunds from AuxPay (external)

• Configure the Refund webhook so WooCommerce reflects external refunds automatically. See Webhooks.